Shipping policy
Shipping Rates We offer free standard shipping on all orders.
Estimated Delivery Times
- US Standard: 3-5 business days
- International: 7-15 business days depending on destination
Tracking Every order includes tracking. You will receive your tracking number by email once your order ships.
Delays While we do our best to meet estimated delivery times, occasional delays may occur due to carrier volume or customs processing for international orders. d'Artois is not responsible for delays caused by the shipping carrier.
Issues With Your Order If your order has not arrived within the expected delivery window, please contact us at hello@dartoisparfum.com with your order number and we will investigate.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.